Support Center

Terms and Conditions

Check to know that rules, guidelines and legal agreements of using our online service.

Product Support

Find troubleshooting guides and FAQs to get the most out of the product you’re using.

Contact Us

Our customer support team is here to assist your with any inquiries, concerns or feedback.

Product Support

Audio Converter
Video Converter
Image Converter
PDF Converter

FAQs

What file formats does the converter support?

Many popular media and document formats are supported. Some of them include MP4, AVI, FLV, MKV, MPEG, WEBM, MP3, OGG, WAV, FLAC, JPG, BMP, PNG, TIFF, GIF, WEBP, PDF, Word, Excel, TXT and more. Just enjoy a hassle-free file conversion online!

Is my data secure during the conversion process?

Yes, your privacy is always our top priority and your data is absolutely secure during the whole conversion process. Both the uploaded and converted files will be deleted automatically from the server after the conversion completes and no one has access to any of your data.

Do I need to register before starting the conversion?

No, you don't need to create an account or provide any personal info to start the conversion. Our free online file converter is completely free to use without any registration requirements. Just upload your file, select the output format and start to convert the file to desired format instantly.

What is the largest file size allowed for upload?

The maximum file size limit is 50MB for audio files, 100MB for videos and 20MB for images. If you upload files that exceeds the limit, there will be a prompt showing you that the file is too big.

Can I convert multiple files at once?

No, the online converter currently allows you to convert only 1 file at a time. If you need to convert multiple files simultaneously, you can upgrade to the pro video converter software to convert media files in batch.